Every item is inspected by our team of experts upon its return.
You'll receive an item from us that is in excellent condition – because it's undergone a comprehensive 10-point refurbishment by our in-house team of experts who are trained to maintain designer-quality merchandise.

Our promise to you: 100% Satisfaction.
If you are not happy with an item you rent from us, you can receive a refund if the 'certified authentic tag' is still attached, the item is returned to UPS and the return label barcode is scanned within 2 business days of receiving the item. Please allow 2-3 business days after the item has arrived at our Fashion House and a refund will automatically be issued back in the original form of payment.